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Privacy Policy

A legal disclaimer

1a. General Information

The information provided on this website, including service descriptions, training materials, blog content, downloadable resources, videos, and social media content (collectively, the “Content”), is for general informational and educational purposes only.

 

Nothing on this website constitutes medical, legal, or professional medical advice. Use of this website and participation in our services or courses is at your own risk.

 

1b. Introduction

We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

This policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect the following personal data:

 

a) Identity & Contact Data

  • Name

  • Email address

  • Phone number

  • Billing address

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b) Booking & Course Information

  • Appointment details

  • Course enrolment details

  • Payment confirmation (processed securely via third-party providers)

 

c) Health Information (Special Category Data)

For treatment purposes only, we may collect:

  • Allergy information

  • Relevant medical history

 

This information is collected only with your explicit consent.

d) Technical Data

  • IP address

  • Browser type

  • Website usage data (via cookies)

Privacy Policy - the basics

3. How We Use Your Data

We use your data to:

 

  • Process bookings and course enrolments

  • Provide beauty treatments safely

  • Communicate appointment reminders

  • Process payments

  • Comply with legal obligations

  • Improve our website and services

  • Send marketing communications (only if you opt in)

 

4. Legal Basis for Processing

We process your data under the following lawful bases:

 

  • Contractual necessity (to provide services)

  • Legal obligation

  • Legitimate interest (business operations)

  • Explicit consent (for health data and marketing)

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5. Data Sharing

We do not sell your personal data.

We may share your data with:

  • Payment processors

  • Booking system providers

  • Accountants or legal advisors

  • Regulatory authorities (if legally required)

 

All third parties are required to respect the security of your data.

6. Data Retention

We retain personal data only as long as necessary for:

 

  • Legal requirements

  • Insurance purposes

  • Tax and accounting obligations

Health consultation records may be retained in line with insurance requirements.

Your Rights

7. Your Rights Under UK GDPR

You have the right to:

 

  • Access your personal data

  • Request correction

  • Request erasure

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

 

 

To exercise these rights, contact us at: [Insert Email]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

8. Data Security

We implement appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.

 

9. Cookies

Our website may use cookies to enhance user experience and analyse traffic. You can control cookie settings through your browser.

 

(You may wish to add a separate detailed Cookie Policy if using tracking tools like Google Analytics or Meta Ads.)

 

10. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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